Nurse Aide Turnover at Nursing Homes

We've talked a lot here about things you can look at when trying to choose a nursing home or assisted living facility for a loved one. 

This article in today's New York Times highlights an important factor to examine when you are looking at the quality of care in any given nursing home:  nursing aide turnover.  According to the article, more than 70% of nurse aides  change jobs within a given year. 

The work that nurse aides do is invaluable.  They provide the majority of hands-on care to nursing home residents, assisting them with eating, bathing, hygiene, and getting around.  Given the difficult nature of this work, it is important that the aides are well-trained, working in a supportive environment, and being paid adequately for the work they do. 

Unfortunately, as the article points out, this is very often not the case.  Most troubling, high nursing aide turnover usually results in poorer care for the residents. 

More Strategies for Choosing a Nursing Home

This week's New York Times' Health section offers suggestions for families choosing a nursing home for a loved one.  

The article recognizes that, unfortunately, the majority of nursing home placements come after a person has been hospitalized, and that families often have very little time to fully explore their options.  However, many of these suggestions are useful even if you do not have much time before you have to decide upon a particular nursing home. 

The article suggests that you visit medicare.gov, and use their Nursing Home Compare tool to help get a picture of the facilities in your area.  We covered this topic in more detail here

The article also emphasizes the importance of visiting potential nursing homes, preferably at different times of the day, and using this checklist to review basic aspects of the nursing home. 

Also important in choosing the right home for your loved one is the nursing home's guiding philosophy.  The article suggests that you ask about "person-centered care" and "consistent assignment," burgeoning trends in the nursing home industry that can increase the quality of resident care.  While person-centered care focuses on allowing the residents to make their own schedules and maintain a degree of autonomy, consistent assignment focuses on the staff of the nursing home.  In a nursing home which practices consistent assignment, the same caregivers, nurses, and doctors attend to the same person as regularly as possible--allowing them to create lasting relationships, which positively affects the resident's care.  High staff turnover, on the other hand, can mean that resident care suffers--which is why the article suggests that you avoid nursing homes with over 50% annual turnover. 

Finally, it recommends you call your local Ombudsman's program to learn more about facilities you may be considering.  In New Mexico, the Ombudsman's bureau is a division of the state Aging and Long-Term Services Department.  Information on this program can be found at its website.  In New Mexico, there are five local and regional ombudsmen, in addition to the State Ombudsman.