Using Surveys to Learn More About a Nursing Home, Part I
We've spoken before about important factors to consider when choosing a nursing home for your loved one.
You also have another tool, one that can be very useful, when you are looking at a particular nursing home or choosing from several nursing homes.
The State of New Mexico's Division of Health Improvement conducts evaluations of nursing homes on at least a yearly basis, and more often when there is a complaint about a particular home. These evaluations include a visit to the nursing home by a team of health care professionals, and usually last several days.
These evaluations, called "surveys," seek to make sure that the nursing home is following the state regulations for nursing homes. While the surveyors are at the nursing home, they observe conditions in the nursing home, and also review the medical chart of randomly selected residents. They look at all aspects of the nursing home's care, from its food to its maintenance to its staffing levels.
When they have finished their observations at the facility, the surveyors fill out a series of forms, detailing any problems that they observed. They state which regulations, if any, were not being properly followed, and discuss details of those deficiencies. They then give a copy of this survey to the nursing home, which has to then come up with a "Plan of Correction," showing that they are taking steps to correct the problems the surveyors found.
At this web site, you can search by the nursing home's name for its surveys. In an upcoming post, I will tell you more about how to use this web site, and how to interpret the information you find there.